Refund policy

Return & Refund Policy

At CC&U Collections, we meticulously check and appraise every item before listing to ensure authenticity and quality. If an item is proven to be not as described, we will gladly accept a return and provide a full refund.

Return Timeframe All returns must be initiated within 15 days of receiving your item.

Eligibility Requirements To be eligible for a return, your item must be in the same condition as received and in its original packaging, unless otherwise pre-approved. Proof of purchase is required.

How to Return To start a return, contact us at shop@ccucollections.com.au

 

Damages and Issues Please inspect your order upon delivery. Contact us immediately at shop@ccucollections.com.au if your item is defective, damaged, or not as described, so we can resolve the issue promptly.